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Cookie Policy

We use cookies to make this website work properly and to understand how visitors use it. This page explains what that means in plain terms.

Last Updated: September 15, 2025
01

What Are Cookies?

A cookie is a small text file that a website saves to your browser when you visit. It lets the site remember things about your visit — like whether you've already acknowledged a notice or which language you prefer.

Cookies don't give websites access to your computer. They store only the information you or the site puts there. Most are harmless and useful.

Plain words version Think of a cookie like a sticky note the website leaves in your browser. Next time you visit, it reads the note and picks up where things left off. The note stays in your browser — not on any server — until it expires or you delete it.
02

Cookie Types We Use

Essential Cookies

Always Active

These cookies are required for the website to function at all. Without them, pages won't load correctly and security measures won't work. You cannot opt out of these.

  • Cookie consent preference storage
  • Session security tokens
  • Page navigation state

Analytics Cookies

Optional

These cookies help us understand which pages are visited most and where visitors come from. We use this to improve the website experience over time. The data is aggregated — no individual is identified.

  • Page view counts and session duration
  • Traffic source tracking (search, direct, referral)
  • Most and least visited pages

Marketing Cookies

Optional

These cookies may be placed by advertising platforms if we run ad campaigns. They help measure whether ads are reaching people who find our services relevant.

  • Ad conversion tracking (e.g. Google Ads, Meta)
  • Retargeting pixel data
  • Campaign performance measurement

Preference Cookies

Optional

These cookies remember choices you make so you don't have to set them again on your next visit. They make the site easier and more consistent to use.

  • Language or region selection
  • Form field pre-fill settings
  • Display preferences
03

Third-Party Cookies

Some cookies on our site are placed by third-party services that help us operate the site or measure its effectiveness. We don't control how these providers use the data they collect through their cookies.

Provider Purpose Category
Google Analytics Website usage statistics Analytics
Google Ads Conversion measurement Marketing
Meta (Facebook) Pixel Ad performance tracking Marketing
Microsoft Bing Ads Search ad conversion Marketing

You can review each provider's privacy practices through their own documentation. Disabling the relevant cookie category above will prevent these cookies from being set when you visit our site.

04

How Long Do Cookies Last?

Session Cookies

Deleted automatically when you close your browser. These don't linger between visits.

Persistent Cookies

Remain in your browser until they expire or you delete them. Typical durations range from 30 days (analytics) to 12 months (preferences).

Our consent preference cookie lasts 12 months. After that, we'll ask again.

06

Managing Cookies in Your Browser

You can also manage cookies directly through your browser settings. Each browser handles this a little differently — expand the section for yours.

Google Chrome
  1. Click the three-dot menu (â‹®) in the top right corner.
  2. Select Settings → Privacy and security.
  3. Click Cookies and other site data.
  4. Choose your preferred level, or click See all site data and permissions to manage by site.
  5. To delete existing cookies: click Delete all data or search for specific sites.
Mozilla Firefox
  1. Click the hamburger menu (☰) in the top right.
  2. Select Settings → Privacy & Security.
  3. Under Enhanced Tracking Protection, choose Standard, Strict, or Custom.
  4. To delete cookies: scroll to Cookies and Site Data → Clear Data.
  5. To manage per-site: click Manage Exceptions.
Apple Safari
  1. Open Safari → Preferences (macOS) or Settings (iOS).
  2. Click the Privacy tab.
  3. Enable Prevent cross-site tracking for broader protection.
  4. To delete all cookies: click Manage Website Data → Remove All.
  5. On iPhone/iPad: Settings → Safari → Privacy & Security → Block All Cookies.
Microsoft Edge
  1. Click the three-dot menu (…) in the top right.
  2. Go to Settings → Cookies and site permissions.
  3. Click Cookies and site data to adjust your level.
  4. Toggle Block third-party cookies on if preferred.
  5. To delete: click See all cookies and site data → remove by site.
Mobile browsers: On mobile devices, cookie settings are usually found in the browser app's main settings menu under "Privacy" or "Site Settings." Steps vary by browser version — refer to the browser's help page for the most current instructions.
07

Your Rights and Choices

Right to withdraw consent. You can change your cookie preferences at any time using the toggles in Section 05 above. Changes take effect immediately for future visits.
Right to information. You can ask us what cookies are active on this site and what data each one stores. Contact us at [email protected].
Impact of disabling cookies. Disabling essential cookies may prevent pages from loading correctly. Disabling optional cookies will not affect your ability to access content or submit enquiries.
PIPEDA rights. Under Canada's Personal Information Protection and Electronic Documents Act, you have the right to access personal data we hold about you and to request corrections. For more detail, see our Privacy Policy.
Questions about cookies? Contact us at [email protected] or by phone at +1 416-816-9249. We respond to cookie-related questions within 5 business days.
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